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Privacy Policy

Effective Date: January 1, 2025

At Wicked Surrender, we understand that privacy and discretion are paramount. This Privacy Policy outlines how we collect, use, protect, and handle your personal information when you visit our website at wickedsurrender.com or engage with our services. We are committed to maintaining the highest standards of confidentiality and security.

1. Information We Collect

1.1 Personal Information

When you apply to engage our services or contact us, we may collect the following personal information:

  • Name and preferred name/alias
  • Email address
  • Phone number
  • Age and date of birth (for verification purposes)
  • Physical characteristics and preferences
  • Session preferences, interests, and boundaries
  • Payment and billing information
  • Any other information you voluntarily provide in your application or communications

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain technical information, including:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on our site
  • Referring website addresses
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Provision: To evaluate applications, schedule sessions, and provide customized BDSM experiences tailored to your preferences and boundaries
  • Communication: To respond to inquiries, send confirmations, and provide session-related information
  • Safety and Screening: To verify identity, ensure safety, and maintain a secure environment for all parties
  • Payment Processing: To process deposits, tributes, and session fees
  • Website Improvement: To analyze website usage and improve user experience
  • Legal Compliance: To comply with applicable laws and regulations

3. Discretion and Confidentiality

We recognize the sensitive nature of our services and are committed to absolute discretion:

  • All client information is treated with the strictest confidentiality
  • We will never disclose your identity or session details to third parties without your explicit consent, except as required by law
  • All communications are conducted through secure channels
  • Session records are maintained securely and are accessible only to authorized personnel
  • We use discreet billing descriptors for all financial transactions

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

  • Service Providers: With trusted third-party service providers who assist with payment processing, website hosting, or other operational functions, under strict confidentiality agreements
  • Legal Requirements: When required by law, court order, or legal process, or to protect our rights, safety, or property
  • Emergency Situations: To protect the safety and well-being of clients or others in emergency situations
  • With Your Consent: When you have given explicit permission to share specific information

5. Data Security

We implement robust security measures to protect your personal information:

  • Encrypted data transmission using SSL/TLS technology
  • Secure storage of personal information with restricted access
  • Regular security audits and updates
  • Password-protected systems and databases
  • Secure disposal of information when no longer needed

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but maintain industry-standard practices.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience. Cookies are small data files stored on your device. You can control cookie settings through your browser preferences. Types of cookies we may use include:

  • Essential Cookies: Necessary for website functionality
  • Analytics Cookies: To understand how visitors use our site
  • Preference Cookies: To remember your settings and preferences

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors affecting retention periods include:

  • The nature of our relationship and services provided
  • Legal and regulatory requirements
  • Dispute resolution and legal defense purposes
  • Your preferences regarding data retention

8. Your Rights and Choices

You have certain rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information, subject to legal obligations
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Data Portability: Request a copy of your data in a portable format
  • Withdraw Consent: Withdraw consent for data processing where consent is the legal basis

To exercise these rights, please contact us using the information provided below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Age Verification

Our services are intended exclusively for adults aged 18 years or older. We do not knowingly collect information from individuals under 18. If we become aware that we have collected information from a minor, we will take immediate steps to delete such information.

11. International Users

Our services are based in Denver, Colorado, USA. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a new effective date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected, used, shared, or sold
  • Right to delete personal information held by us
  • Right to opt-out of the sale of personal information (we do not sell personal information)
  • Right to non-discrimination for exercising your privacy rights

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Wicked Surrender
Denver, Colorado
Email: wickedsurrender@proton.me

We are committed to addressing your concerns promptly and maintaining your trust through transparent and responsible data practices.

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